Last updated: June 2026
Recepta ("we," "us," or "our") provides AI receptionist services to local businesses. Our service answers inbound calls on behalf of business owners, collects caller information, and sends automated notifications. This policy explains how we collect, use, and protect data.
When a customer calls a business using Recepta, we may collect:
This information is collected during the call and shared only with the business owner whose number was called.
Before sending any SMS message to a caller, our AI receptionist verbally requests consent during the call. The caller must agree before any message is sent.
We send two types of SMS messages:
Mobile information and SMS consent are not shared with third parties or affiliates for marketing or promotional purposes. Message and data rates may apply. To opt out of messages at any time, reply STOP to any message you receive.
We use collected information to:
We do not sell, rent, or share personal information with third parties for marketing purposes.
Calls handled by our AI receptionist may be recorded for quality and operational purposes. Callers are informed at the start of each call that the call may be recorded.
Call data, transcripts, and contact information are retained for as long as the business owner is an active Recepta client. Upon cancellation, data is deleted within 30 days upon request.
For questions about this policy, contact us at admin@receptahq.com.